This Privacy Policy explains what personal information Carnon Media collects through this website, why we collect it, and how it is used, shared and retained.
Who we are
Carnon Media is a digital marketing and e-commerce services business based in Puchong, Selangor, Malaysia. Our website address is: https://carnonmedia.com. For privacy matters, please contact us at hello@carnonmedia.com.
What we collect and why we collect it
Enquiry and application forms
When you submit an enquiry or application form on this website, we collect the information you provide, which may include your name, email address, company or brand name, WhatsApp or phone number, the service you are interested in, and your message. We use this information to respond to your enquiry and to provide quotations and services. Form submissions are stored on the website and emailed to our team so that we can follow up with you.
Comments
If visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
Cookies
Our website uses standard WordPress and functional cookies that are needed for the site to work properly and to remember certain preferences. If analytics tools are enabled, analytics cookies may also be used to help us understand how visitors use the site in general. Please see the Cookies section below for more information.
Embedded content from other websites
Pages on this site may include embedded content, for example videos or social media posts, from other websites. Embedded content from another website behaves as if you had visited that other website directly. Those websites may collect data about you, use cookies and track your interaction with the embedded content, in line with their own privacy policies.
How we use and share your data
We use personal data only for the purposes described in this policy, such as responding to enquiries, providing quotations and services, operating and improving this website, and keeping appropriate business records. We do not sell personal data. We share data only with service providers that are needed to operate the website and our services, such as website hosting, email delivery and analytics providers, or when we are required to do so by law.
How long we retain your data
Enquiry and application records are kept for as long as needed for business communication and for our records. If you leave a comment, the comment and its metadata are retained indefinitely, so that any follow-up comments can be recognised and approved automatically instead of being held for moderation.
Your rights over your data
You may request a copy of the personal data we hold about you, or ask us to correct or delete it, by emailing hello@carnonmedia.com. We will respond to reasonable requests in line with applicable law. This approach aligns with Malaysia’s Personal Data Protection Act 2010 (PDPA). Some information may need to be kept where we are required to retain it for legal, administrative or security purposes.
Cookies
Cookies are small text files placed on your device when you visit a website. They help the website function, remember preferences and, where analytics tools are enabled, understand general usage. You can control or delete cookies through your browser settings, and you can set your browser to refuse some or all cookies, although some parts of the site may not work as intended if you do so. By continuing to use this site, you accept our use of cookies as described in this policy.
Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact Carnon Media at hello@carnonmedia.com.